All articles ← Knowledge Base Can kids play? Do I have to pick up game materials or print anything out to play a Strayboots game? Do I need to be physically standing in the right place before I can activate? Do I need to buy a ticket for everyone in my group? Do I need to make a reservation or select a specific time I want to play? Do you provide gift cards? How are tickets priced? How do I create an account? How do I purchase tickets? How do I start the tour? How does it work? How far in advance do I need to buy tickets? (Can I buy and play on the same day?) How long after I purchase tickets do I have to play? How long do I have to use my voucher? How long does each tour take to play? How long does it take to play? How many people should be on a team? How many phones can I activate on my team? I bought a Strayboots voucher from a deal site. Now what? If I'm from another country can I still play? Is my phone compatible with your app? Is there a specific time of day or day of the week I have to play? Once I start playing, do I have a time limit for completing a tour? Once I start, how long do I have to play? What are user accounts? What do I do if it says that my voucher code doesn't exist? What do I do if my voucher is expired? What do I need to play? What if I don’t have an iPhone or Android device? What if I have trouble with my phone or it runs out of batteries during a tour? What if we want to play as multiple teams? What is a Strayboots tour? What is the difference between a Captain and a Teammate? What payment methods do you accept? What's the best way to play a Strayboots tour? What’s your refund/return policy? When should I redeem my voucher? Where do I go to start my tour? Will my tour start as soon as I buy tickets?